Easily integrate OneDesk and RowShare without any code.
OneDesk
OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.
RowShare
Automate data collection with customizable tables and forms. Ensure each team member sees only what they need.
RowShare integrates with OneDesk through Zapier, and possibly also Power Automate and Workato. These platforms operate on the concept of Triggers (when this happens) and Actions (do that).
When this happens in RowShare
Automatically do that in OneDesk
Or the other way round:
When this happens in OneDesk
Automatically do that in RowShare
OneDesk Triggers and Actions
Below is a list of triggers and actions available on OneDesk via Zapier at the time of publication. Keep in mind that additional options may now be available on Zapier, Power Automate, or Workato to further streamline your workflows.
Triggers
New Project
Triggers when a new project is created.
New Timesheet Created
Triggers when a new timesheet is created.
New Portfolio
Triggers when a new portfolio is created.
New Comments
Triggers when a new comment is created.
New User/Customer
Triggers when a new user or customer is created.
and 3 more triggers
OneDesk doesn't offer (yet) any Trigger on Zapier.
Actions
Find Container
Finds a container based on some fields.
Find Work Item
Finds a work item based on some fields.
Update Work Item
Updated a work item using its external ID
and more actions
OneDesk doesn't offer (yet) any Action on Zapier.
RowShare Triggers and Actions
Below is a list of triggers and actions available on RowShare via Zapier, Power Automate and Workato.
Triggers
New or Updated Row
Triggers when a row is created or updated in a specific table.
Column Changed
Triggers when a value has changed in a specific column.
New Row
Triggers when a new row is created in a specific table.
Row Status Changed
Triggers when the status of a row changes in a specific table. Row statuses : Active, Deleted, Archived, Locked
Actions
Assign Row
Assigns a row to a new owner.
Edit Row
Modifies an existing row.
Find Row
Finds a row based on an exact match for a given column.
Create Row
Creates a new row in the table.
Find Row by ID
Loads a row based on its ID.
Link Rows [Advanced]
Links a row to a parent row in another table. This is an advanced action: to be used with caution.
